Privacy Policy

Last updated: July 28, 2026 · Effective: July 28, 2026

Overview

Conflux (the “App”) processes only the data needed to provide live-stream aggregation, synchronization, diagnostics, and App Store purchase features. This policy explains which information Conflux, Apple, and third-party streaming platforms process.

Data We Process

• Basic analytics and diagnostics: feature interaction events, error categories, and an anonymous device identifier are processed through TelemetryDeck to improve stability and the core experience. They are not used to track you across apps or websites.
• App Store purchases: the App uses Apple StoreKit to load product information and verify valid purchase status. Apple processes orders, payments, and billing information. Conflux does not require a purchase email, receive payment card or bank account details, or send signed transactions or device fingerprints to a Conflux server.
• iCloud sync: when enabled, followed-streamer lists, cross-device preferences, and third-party platform login credentials you choose to save are synchronized through your own iCloud / CloudKit account across devices using the same Apple Account.
• Third-party platform login: when you sign in, the App stores the cookies or credentials required by that platform on your device. They are used only to restore your session, request live-stream content, or provide signed-in features.
• The App does not use advertising SDKs or track you across apps or websites.

Local Storage and iCloud

Followed-streamer lists, video quality and danmaku preferences, temporary player state, and third-party platform login credentials you choose to save are primarily stored on your device. Turning off iCloud sync stops future synchronization; data already on the device remains available.

App Store purchase records and entitlement status are provided by StoreKit. They are not synchronized through Conflux’s iCloud / CloudKit data area and do not create a website purchase credential. iCloud sync does not include purchase or trial status, player caches, live-status snapshots, viewing-session history, crash logs, or temporary local state.

Network Services

• Streaming-platform APIs: retrieve streams, danmaku, streamer status, and signed-in features you request.
• TelemetryDeck: provides basic analytics and error diagnostics without advertising tracking.
• Apple StoreKit: displays products, completes purchases, receives transaction updates, and restores purchases on supported platforms.
• Apple iCloud / CloudKit: synchronizes the data described above only when you enable iCloud sync.

Apple’s privacy policy applies to purchases, refunds, and Apple Account data. Conflux processes only the data expressly described in this policy.

Historical Website Purchases and Support Services

New App Store purchases do not require a Conflux purchase account and do not use the historical systems described below. During the migration window, the retained account, payment-result, and Apple TV authorization pages serve existing website purchasers only and may process:

• Account and contact data: purchase email, account status, deletion requests, and withdrawal status, used to authenticate historical accounts, recover Licenses, send reset or migration email, and handle support requests.
• Purchase and entitlement records: original order ID, payment status, amount and time, payment-provider transaction identifier, License Key and status, and refund or dispute status, used to verify historical purchases, restore an existing License, handle disputes, and arrange entitlement migration. Original payment card and bank-account details were handled by the former payment provider and are not provided to Conflux.
• Device and activation records: a device-fingerprint hash, device name and type, activation state, last-active time, License device seat, and temporary Apple TV authorization codes valid for ten minutes, used to maintain historical-version authorization and unlink or replace devices.
• Security and session data: historical account session tokens, payment-result query tokens, and necessary audit records, used for sign-in, existing-order status checks, abuse prevention, and account protection. A payment-result token is kept in the current browser session and removed from the address bar; local session tokens are cleared when the session is closed or the user signs out.

This data is used only for historical account support, existing-order verification, entitlement migration, refund or dispute handling, security audits, and legal obligations. It is not used to create new website purchases. Eligible historical purchasers will primarily migrate through App Store offer codes; an offline final build will be available when that method cannot be used. Steps and timing will be published on the migration page.

When an account deletion request is submitted, the historical License and device sessions are disabled immediately and a seven-day withdrawal period begins; deletion can be cancelled from the historical account page during that period. After the period ends, Conflux deletes or de-identifies the account email, device records, login sessions, and usage data. Minimal order, transaction, audit, and trial anti-abuse records may be retained until applicable tax, reconciliation, transaction-idempotency, fraud-prevention, refund-dispute, purchase-recovery, and migration obligations end, then deleted or anonymized.

Historical website purchases are not App Store transactions and cannot be read through Restore Purchases in the App. From the historical account page, you can review or unlink devices, reset the License Key, request account deletion, or cancel deletion during the withdrawal period. To request access to, correction of, or deletion of other historical support data held by Conflux, or if you cannot access the account page, contact [email protected]. Data required by law or for unresolved refunds, disputes, or migration obligations may not be deleted immediately.

Your Controls

An App Store purchase does not create a Conflux purchase account. Apple manages Apple Accounts and App Store purchase history under its policies, and Conflux cannot delete purchase history held by Apple. You can clear local data in the App and manage iCloud data in system settings. Contact us regarding diagnostics, support, or historical migration data held by Conflux.

Third-Party Platforms

The App accesses third-party streaming platforms including Bilibili, Douyu, Huya, Douyin, and Xiaohongshu. Saved login credentials are used only to request live streams, danmaku, or signed-in features from the corresponding platform on your behalf. Your use of those platforms is also subject to their terms and privacy policies.

Changes to This Policy

We will announce material changes through an App update or on this website. Material changes affecting existing paid entitlements will be communicated separately in accordance with applicable law and approved legacy arrangements.

Contact

For privacy questions, contact [email protected].